By making use of the e-ContentSolutions services, you agree to these terms. Please read them carefully as they set out the legal agreement between you, the customer, and e-ContentSolutions. These terms are effective from December 2021 and may at time be modified by e-ContentSolutions without any notice to the website visitor. Visitors should visit this page to stay up to date with these terms.
e-ContentSolutions (“ECS”) provides professional content writing services which can be purchased through the website, e-contentsolutions.com. All content on the website belongs to e-ContentSolutions.com.
Definitions
For the purposes of this Agreement the following terms shall have the meanings ascribed to them as follows:
“Company” means e-ContentSolutions.
“Content” means the requested content, such as text, images and other information, delivered by e-ContentSolutions to Customer through the Service.
“Customer” means a user who purchases content, or pays for our writing services.
“Order” means the result of a purchase of the service by a Customer. An order has a scope and term.
“Service” the writing and related work to fulfill an Order, executed by the Company.
“User” means an individual or entity who make use of the site on his or her behalf, or on behalf of a company they represent.
“Website” means the e-contentsolutions.com domain and all subdomains.
“You” means the individual accessing or using the Website or Service.
Provision of Service
e-ContentSolutions provides the Website to enable individuals and organizations (“Customers”) to purchase professional writing services.
Quality
When a Customer purchases our writing services, we will make every effort possible to match their order to the best writer possible. Company ensures that the assigned writer has the relevant qualifications, background, experience, style, and skills to ensure our the highest quality standards are met.
Prior to delivery to a Customer, a Company scans completed work for availability of duplicate copies online. If plagiarism in the deliverable is detected, the deliverable is revised. Use of standard expressions and similarity in references cannot be regarded as a case of plagiarism and will be excluded. In cases where the plagiarism estimate is minor, or when it is reasonably obvious that the plagiarism has been detected as a result of a software mistake, no revisions will be applied. Customer agrees that the Company’s decision as to the exact plagiarism estimate detected in the deliverable is final.
Deadlines
All writing services shall be executed as a separate order. Each order has an agreed scope of work as well as an agreed upon timeline. Deadlines shall be agreed between Company and Customer on a per order basis.
Delivery times will vary depending on the scope (quantity, complexity) of the order.
Deliverables
Upon completion of an order by Company, the deliverables are send to the e-mail account that was used by Customer when placing the order. Customer can request alternate e-mail address for delivery.
If a Customer does not receive a final delivery by the deadline, they agree to contact the Company to work with them to overcome the technical difficulties. Company will not be liable for any delays or technical problems in the final delivery resulting from any malfunction of Customer’s mail-server or Customer’s Internet Service Provider.
Reviews
Company offers Customers to request up to 3 revisions of deliverables after Customer’s review of final deliverables. Revisions can mean clarifications, edits or changes to the deliverables.
Revisions must be requested within 7 business days of receiving the final deliverables for an order. If no requests for revisions are received within this period, the order will be deemed complete. Revision requests must be received in written form either by email or through the contact form on the Website.
Revision time needed for correct the final deliverables is excluded from the initial order deadline.
If revision instructions do not fall within the initial order instructions or contradict the initial order instructions, or more than 14 days have passed from the completion date, a Customer can have the final deliverables for an order revised for a nominal fee that is set on an individual basis depending on the scope of work involved.
If Customer is not satisfied with the deliverables even after revisions, Customer can request a refund. To be considered by the Company, a refund request must be received by the Company within 7 business days of final delivery of the revisions in a written form.
Intellectual property rights
After completion of an Order, and acceptance by the customer, the Customer will be assigned full ownership of the content delivered to fulfill the Order. This includes all intellectual property rights to the content. All moral rights to Content are waived by the Company.
Fees and Payment
The Company shows the charges for the provided services on the Website. If an Order is placed for writing services that deviate from the standard offerings on the Website, the Company will set a custom rate for the Order.
The Company provides a secure online payment service (“Payment Service”) for buyers to make payments for Orders.
Payments for standard offerings on the Website are upfront. For custom Orders, payment terms are agreed between Company and Customer. When an Order is placed, Customer agrees to make payments for the Order.
If late payments result in extra cost (legal, interest charges or other) then Customer agrees to pay these costs on top of the original amount for the Order.
If Company agrees to provide a refund to a Customer, whether in full or partial, the refund will be issued through the same payment method as used for the original payment for the order. All refunds are at the discretion of the Company.
Currency
All charges for services are made in U.S. Dollars. The Company is not liable for any currency fluctuations resulting from Customer’s use of a different currency.
Warranty and disclaimers
To the maximum extent permitted by law, e-ContentSolutions disclaims all warranties (i) relating to the accuracy, reliability, correctness, or completeness of the content or any portion thereof that is made available on the site; (ii) that the content provided through the site will be free from errors, omissions, defects, or delays in operation, or from technical inaccuracies or other errors; (iii) that the content shall not infringe the intellectual property or proprietary rights of any third party; (iv) that the content will be free of viruses or other harmful components; or (v) that the site will be available at any particular time or location.
By using this site you agree that you will not use, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit for any commercial or other purposes whatsoever any content without the prior written consent of the Company. By using this site, you further agree that Company is not liable for any bugs, malware, or other security failures that may be transmitted through this site by third parties.
Company does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through this site or any other site that we link to.
You agree not to use the Company’s names, logos, and marks (whether registered or unregistered) for any purpose without prior written authorization from Company.
Limitation of liability
Under no circumstances will the Company be responsible for any indirect, direct, special, punitive, incidental, consequential damages or losses arising from 1) the use of the Website or services offered on the Website; 2) the inability to use the Website or the services; 3) or the deliverables for an order. By using our services, you agree that this limitation of liability supersedes any applicable liability laws.
Indemnification
By using our services and this site you agree to indemnify and hold harmless e-ContentSolutions, its shareholders, business partners, directors, officers, employees, agents, successors, and assignees, at your sole cost and expense, from all liabilities, claims, and expenses, including legal fees, that arise from your use of this site and our services. E-ContentSolutions reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with e-ContentSolutions in asserting any available defense. You shall not settle any indemnified claim without e-ContentSolutions‘ prior written consent.
Term and Termination
Company may terminate your use of this site or from using our services at any time and for any reason without prior notice or liability if You breach these Terms.
Upon termination, Your right to use the Service will cease immediately. The rest of the terms outlined in this agreement shall survive any termination.
Termination this Agreement shall not relieve Customer of the obligation to pay any fees accrued or payable to Company prior to the effective date of termination of this Agreement.
General provisions
Third party website content
The Website or Company staff may provide links to other websites or resources. The Company is responsible for availability of these resources and does not approve, certify or sponsor the linked sites. Customer acknowledges that the Company is not responsible for damage or loss, direct or indirect, resulting from the use of the linked sites.
Trademarks
All trademarks, service marks, logos, and trade names on this site (both registered and unregistered) may not be reproduced, downloaded, or used otherwise without the prior written consent of e-ContentSolutions.
Governing law
This Agreement shall be governed by the laws of the Netherlands, without regard to its conflict of law principles. No choice of laws rules of any jurisdiction shall apply to this Agreement.
By using this site and our services you agree that any action that arises from the use of this site or our services may only be brought in the courts of The Netherlands.
Force majeure
Neither party shall be responsible for its failure to perform to the extent due to unforeseen circumstances or causes beyond its control, including but not limited to acts of God, wars, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, or strikes, labor problems (other than those involving the employees of the affected party), computer, telecommunications, Internet service or hosting facility failures or delays involving hardware, software or power systems not within a party’s possession or reasonable control, provided that such party gives the other party prompt written notice of the failure to perform and the reason therefore and uses its reasonable efforts to limit the resulting delay in its performance.
Entire agreement
This Agreement constitutes the entire agreement between the parties, and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. If any part of these terms is held invalid, void, or illegal then that part of these terms will be deemed severable and the remainder of these terms will continue to be valid.